La importancia del reporte de eventos adversos en Unicoc

Abstract

The Institución Universitaria Colegios de Colombia UNICOC and its network of clinics, from the strategic direction processes, seeks to provide health services under guidelines of opportunity, efficiency and patient safety. In this way, patient safety is a priority in the development of the health service we provide, which seeks to articulate within the guidelines given by the Colombian state, in order to prevent the occurrence of unsafe care, which contributes to making a Safe and competitive institution. It is important that, prior to the presentation of statistical data, the concepts of risk, adverse event, incident and complication are specified. The first is defined as the probability that an event or event occurs; on the other hand, the adverse event, as previously defined, is considered as the result of health care that unintentionally produced harm and that may be preventable or not preventable. The incident is an event or circumstance that occurs in the clinical care of a patient that does not cause harm, but that in its occurrence incorporates failures in the care processes and finally, the complication, a situation in which the damage or result Unexpected clinical is not attributed to health care, but to the disease or the patient's own conditions. The comparative analysis of the adverse event reporting database in UNICOC clinics in the city of Santiago de Cali is presented, in the periods: second semester of 2015 and first semester of 2016. Data collection was carried out manually, using an instrument established for this purpose and subsequently entered into a database necessary to carry out the statistical analysis that is listed below. A total of 1233 patients attended during the second semester of 2015 and 1262 in the first semester of 2016 are reported. (Graph 1) With a frequency of 61 adverse events during the second semester of the year 2105 and 16 in 2016, which allows us to appreciate that there has been an incidence of 4.94% and 1.26% respectively, Quite low percentage for the presentation of adverse events and that decreased by 3.68% in the first semester of 2016, which undoubtedly reflects the institutional policies to maximize patient safety, accompanying the student in the training process and motivating him to adhere to the protocols indicated for this purpose. In the particular case of the events reported in UNICOC, it is found that 80.32% correspond to endodontic events in II-2015 and 75% for I-2016. Because this is the largest adverse event evidenced at the Institutional level, Table 1 refers to the classification taken into account to include the reported events.